SYEP Participant Handbook

Clocking In & Getting Paid

Workplace Expectations

Workplace Expectations
Safety & Wellness

Participant Code of Conduct

As a participant of this program, I agree to follow the rules of the program and fulfill the expectations and responsibilities as outlined in my handbook, including, but not limited to:

  • I will arrive to work on time every day that I am assigned to work.

  • I will call my Job Coach and Worksite Supervisor if I will be arriving late or when I cannot work due to illness/injury.

  • I will dress neatly and wear clothing appropriate for my worksite.

  • I will not use my cell phone or other personal electronic devices during work hours (except for clocking in and clocking out).

  • I will learn the rules of my worksite and follow those rules.

  • I will be safe. I will not use equipment I am not trained to use.

  • I will be courteous and polite to Worksite Supervisors, Job Coaches, fellow co-workers and to patrons of my employer.

  • I will follow all directions from the Worksite Supervisor and ask questions when I am not sure what I should be doing.

  • I will record/input my hours worked accurately and honestly using Y.O.U.’s Paylocity recordkeeping platform.

  • I will be cooperative, respectful, honest and patient when dealing with supervisors, co-workers and patrons of my employer.

Workplace Attitude

Maintaining a positive attitude can help create a respectful and friendly work environment for everyone. Sometimes, we may be dealing with problems in our personal lives. It is up to us to be aware of how our personal issues can affect work.

If you have things going on in your personal life that are making work more difficult, you can contact your Resource & Support Specialist for support and assistance and/or talk to your Job Coach for help developing strategies to help you succeed.

BE ATTENTIVE AND POLITE

If someone enters an area where you are working, make eye contact and say hello. Speak clearly and in a positive tone. When a supervisor asks you to complete a task, do so promptly and with a positive attitude.

BE FLEXIBLE

You may be asked to do something work-related that is not in your official job description, asked to change tasks/stations, or asked to change your schedule for the week. Remain flexible and open, be willing to learn new things, and try your best to work with your Worksite Supervisor to get the job done.

TAKE INITIATIVE

There may be times at your worksite where extra help is needed, a task that’s supposed to be covered by someone else hasn’t been taken care of, or you recognize that something needs to be done, even if it’s outside of your job duties. Do not sit around waiting for your supervisor to give you direction, take action & actively look for ways that you can make positive contributions to your worksite.

ASK FOR FEEDBACK

Ask your supervisors for feedback so that you can learn, make improvements, or hear about the great things you have done.

  • Attendance and being on time are important aspects of your summer job. Your worksite is relying on you to be there for the time you are scheduled.

  • Your attendance is a major part of your evaluation.

  • Since you are paid hourly, being absent/late will directly impact the amount you earn on your paycheck.

Attendance & Punctuality

What if I am sick?

  • If you are sick or need to miss work for any reason, you MUST let your Worksite Supervisor and Job Coach know immediately.

  • Always try to give as much advanced notice as you can, especially if you know ahead of time that you need to be absent.

What if I am running late?

  • If you are running late, call your Worksite Supervisor and Job Coach to let him/her/they know that you are on your way.

  • Make sure you apologize for the inconvenience and make a plan to assure it does not happen again.

Technology Usage

Cell Phone Use

  • The use of your cell phone or other personal electronic devices is generally not allowed while you are at your worksite.

  • Cell phone use at your worksite should be limited to break times or emergencies only.

  • It is OK to leave your phone on so that you can be reached by your parent/guardian but make sure it stays put away.

Worksite Devices

  • You may be required to utilize computers/cell phones/etc. at your worksite. Ensure all worksite guidelines are followed while on electronic devices. Web surfing/social media may not be allowed.

At-Will Employment

I understand that employment with Y.O.U. is “at-will,” which means the employer or employee can terminate this relationship at any time, for any lawful reason, with or without cause. The activities listed below are examples of behavior that will lead to the suspension or termination of your summer job with Y.O.U.

The following list contains some examples of rules of conduct that will result in disciplinary action up to and including termination of employment:

  • Fighting or using physical force against another person except for self-defense

  • Drinking, consuming, or possessing intoxicating beverages and/or controlled substances at Y.O.U. events or at assigned worksite.

  • Forgery of timesheet information

  • Possessing or using weapons or explosives

  • Threatening, intimidating, coercing, or interfering with other employees or supervisors

  • Stealing or failure to report an act or plan of dishonesty, whether knowledge of such act or plan is obtained directly or indirectly

  • Any No-Call No Show absences (if you do not properly notify Job Coach and Worksite Supervisor of an absence)

  • Refusal or failure to properly follow instructions or perform work as assigned

  • Making false, profane, or malicious statements to or about another employee, guest, patron, Y.O.U., or worksite

  • Excessive absenteeism (2 unexcused absences) or tardiness (3 occurrences) in reporting to work

  • Taking unauthorized breaks from work without permission.

  • Smoking in unauthorized areas

  • Poor attitude or disrespect i.e. use of profane language, insubordination to supervisor, causing disruption on the worksite, unwillingness to receive constructive feedback, etc.

  • Leaving an assigned work area or entering unauthorized areas at any time without prior permission

    • Cannot locate worksite or Worksite Supervisor is not present on the first day

    • Need information about worksite (where I’m supposed to be, what time my shift starts/ends, what to wear)

    • Need to miss work or will be late to work (first call Worksite Supervisor ASAP)

    • Having an issue at the worksite

    • Having an issue with the worksite supervisor

    • Have a concern about health/safety at worksite

    • Issues with logging hours worked in Paylocity

    • Payment issue

    • Pay Card issue

Who to Contact

  • • I or my family is struggling with any of the following barriers:

    • Housing

    • Food

    • Clothing

    • Mental health

    • Transportation

    • Domestic violence

    • Childcare

    • Substance abuse

    • Need help obtaining work uniform or work supplies/equipment

    • Need help writing a resume

    • Need help finding or applying to a job

    • Need additional support at the worksite

    • Phone number, address, or email address changed

    • Need emotional support or encouragement

    • Can’t log into Paylocity

    • Forgot Paylocity password

    • Need W-2

    • Payment issues

    • Pay Card issue

    • Change direct deposit account

    • Lost contact info for Job Coach or Resource & Support Specialist

    • Moved and need to change address

    Call 216-776-3900